Effective Date: September 2025
These Terms of Service ("Terms") establish the legal framework governing your access to and use of the Dear Mahjong website and services ("Platform"). By accessing or utilizing any portion of our Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety.

1. Acceptance and Scope
Your engagement with our Platform constitutes acceptance of these Terms. If you do not agree with any provision contained herein, you are prohibited from accessing or using our services. These
Terms apply to all users, including customers, visitors, vendors, and content contributors.

2. User Eligibility and Representations
By accessing our Platform, you represent and warrant that:
You have reached the age of majority in your jurisdiction
— You possess the legal capacity to enter into binding agreements
— Your use of our services will not violate any applicable laws or regulations
— All information provided is accurate, complete, and current

3. Intellectual Property Rights
All content, trademarks, service marks, trade names, logos, and intellectual property displayed on our Platform remain the exclusive property of Dear Mahjong or our licensors. You are granted a limited,
non-exclusive, non-transferable license to access and use our Platform for personal, non-commercial purposes only.

You are expressly prohibited from:
— Reproducing, distributing, or modifying any content without written authorization
— Using our intellectual property for commercial purposes
— Creating derivative works based on our content
— Engaging in any activity that infringes upon our proprietary rights

4. Product Information and Availability
Product descriptions, images, and specifications are provided for informational purposes and may contain technical inaccuracies or typographical errors. We reserve the right to correct errors, modify
product information, and update pricing without prior notice.

Product availability is subject to inventory levels and geographic restrictions. We do not guarantee
continuous availability of any product and reserve the right to discontinue items at our discretion.

5. Order Processing and Acceptance
All orders are subject to acceptance at our sole discretion. We reserve the right to refuse, cancel, or
limit orders based on:
— Product availability
— Suspected fraudulent activity
— Geographic restrictions
— Credit verification issues
— Violation of these Terms

Price changes may occur without notice. Orders are binding once payment is processed and order
confirmation is issued.

6. Payment Terms
Payment must be made at the time of order placement using accepted payment methods. You are responsible for all charges, fees, and taxes associated with your purchase. In the event of payment
processing issues, order fulfillment may be delayed or canceled.

7. Shipping and Risk of Loss
Risk of loss transfers to you upon delivery to the designated shipping address. We are not liable for delays, damages, or losses occurring during transit unless caused by our negligence. Shipping times
are estimates and not guaranteed delivery dates.

8. User-Generated Content
Any content you submit to our Platform becomes our property and may be used for any purpose without compensation or attribution. You grant us perpetual, irrevocable, worldwide rights to use,
modify, display, and distribute such content.
You are solely responsible for the accuracy and legality of submitted content and warrant that it does not violate third-party rights or applicable laws.

9. Prohibited Activities
You agree not to:
— Engage in fraudulent or deceptive practices
— Transmit malicious code or harmful software
— Interfere with Platform functionality or security measures
— Harvest user information or data
— Violate any applicable laws or regulations
— Engage in conduct that damages our reputation or business interests

10. Privacy and Data Protection
Your personal information is governed by our Privacy Policy, which is incorporated by reference into these Terms. By using our Platform, you consent to our data collection and processing practices as
described therein.

11. Third-Party Services and Links
Our Platform may contain links to third-party websites or integrate with external services. We do not endorse, control, or assume responsibility for third-party content, products, or services. Your interactions with third parties are governed by their respective terms and policies.

12. Disclaimers and Limitation of Liability
OUR PLATFORM AND SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR LIABILITY FOR ANY CLAIMS ARISING FROM YOUR USE OF OUR PLATFORM SHALL NOT EXCEED THE AMOUNT PAID BY YOU FOR PRODUCTS OR SERVICES DURING THE TWELVE MONTHS PRECEDING THE CLAIM.
WE SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE
DAMAGES, INCLUDING LOST PROFITS, DATA LOSS, OR BUSINESS INTERRUPTION.

13. Indemnification
You agree to indemnify and hold harmless Dear Mahjong, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your breach of these Terms, violation of applicable laws, or infringement of third-party rights.

14. Termination
We may terminate or suspend your access to our Platform immediately, without prior notice, for violation of these Terms or for any other reason at our sole discretion. Upon termination, your right to use our Platform ceases immediately.

15. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of [State/Country], without regard to conflict of law principles. Any disputes arising under these Terms shall be resolved
exclusively in the courts of [Jurisdiction].

16. Modifications
We reserve the right to modify these Terms at any time without prior notice. Continued use of our Platform following such modifications constitutes acceptance of the revised Terms. It is your responsibility to review these Terms periodically.

17. Severability
If any provision of these Terms is deemed invalid or unenforceable, the remaining provisions shall remain in full force and effect. Invalid provisions shall be modified to the minimum extent necessary to make them enforceable.

18. Entire Agreement
These Terms, together with our Privacy Policy and any additional policies referenced herein, constitute the entire agreement between you and Dear Mahjong regarding your use of our Platform.

19. Contact Information
For questions regarding these Terms of Service, contact us at:
Dear Mahjong
Email: hello@dearmahjong.com
Address:
Dear Mahjong
5133 Harding Pike, Suite B10
Nashville, TN 37205
Last Updated: September 2025